Returns & Exchanges

At Zoco Home, we want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your space, you can return your items within 14 days of delivery for a smooth refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the names of the items you wish to return to receive your authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all furniture components and decorative accents are securely protected for transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or arrange for a courier collection, depending on the size and weight of your specific home decor or furniture items.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned goods at our warehouse, we will process your refund to the original payment method within 7-10 business days.